Theories of
motivation
NEED THEORY
1-Maslow
theory 2-Herz berg theory
3-MC Greger
theory 4-Alderfer theory
1-Maslow theory (Need Hierarchy Theory) - Specifying that there are five human needs (physiological, safety, social, esteem and self-actualization) that are arranged in such a way that lower, more basic needs must be satisfied before higher-level need become activated.
§ Physiological Needs- Include
hunger, thirst, shelter, sex and other bodily needs. Untill these needs are
satisfied to the degree needed for the efficient operation of the body, the
majority of the activities will probably be at this level and other level will
provide him with little motivation.
§ Security and safety Needs- Need for
being free of physical danger or self-prevention. It includes security and
protection from physical as emotional harm. It can be satisfies through pension
plan, insurance plan, job security etc,
§ Social Needs – Since man
is a social being, he has a need to belong and to be accepted by various groups
existing inside and outside the organization. It includes Affection,
belongingness, acceptance and friendship.
§ ESTEEM NEEDS- They are concerned with self-respect,
self-confidence, a feeling of personal worth, feeling of being unique and
recognition, status, attention, autonomy and achievement. Satisfaction of these
needs provides feeling of self-confidence, prestige, power and control.
§ Self – actualization – This is
related with the development of
intrinsic capabilities. It is the desire to became more and more, what
one is capable of becoming. It includes growth, achieving ones potential and
self-fulfillment.
Lower Order Needs- Needs that
are satisfied externally such as Physiological and safety needs.
Higher Order Needs- Needs that
are satisfied Internally such as social, esteem and Self-actualization needs.
2 2. HERZBERG
THEORY- It is a two factor theory:-
(i)
10
Maintenance/Hygiene factors-
1.
Company policy and administration.
2.
Technical supervision.
3.
Interpersonal relationship with supervisor.
4.
Interpersonal relationship with pears.
5.
Interpersonal relationship with subordinates.
6.
Salary.
7.
Job security.
8.
Personal life.
9.
Working condition.
10. Status.
Since, any
Increase in these factors will not affect employees level of satisfaction,
these are of no use for motivating them.
(ii)
MOTIVATION
FACTORS (SIX – FACTORS)-
1.
Achievement
2.
Advancement
3.
Possibility of growth
4.
Recognition
5.
Work itself
6.
Responsibility
Any increase
in these factors will satisfy the employee however, any decreases will not
affect their level of satisfaction.
Since; these
increase level of satisfaction in the employees these can be used in motivating
them for the higher output.
3-MC.GREGOR THEORY- (Theory
X and Theory Y)
Douglas MC
Gregor proposed 2 distinct view of human being.
1. THEORY X-one basically negative labeled theory X.
·
Managers believe that employees inherently
dislike work and must therefore be directed /even forced into performing it.
·
Here, workers has to be forced, supervised,
control and directed.
·
They think workers are motivated by only
lower level.
·
Workers don’t like to do work. They have to
punished.
·
They work as little as possible, lack
ambition, dislike responsibility, prefers to be led.
·
They are inherently self-centered, resistant
to change.
2-Theory Y- And another
basically positive labeled theory y.
·
Managers assume that employees can view work
as being as natural as rest or play and therefore, the average person can learn
to accept and even seek responsibility.
·
Managers think workers work as natural as
play means they enjoy their work.
·
No one can supervise/control them.
·
They are governed by high level.
4-ALDERFER THEORY (ERG THEORY)-
Clayton
Alderfer attempted to rework Maslow’s need hierarchy theory. He has categorized
the various needs into 3 categories:
I.
Existence
Needs- Includes all needs related to Physiological and Safety aspect of an individual. Thus it group
Physiological and Safety needs of Maslow into one category as these have
similar impact on the behavior of the individual.
II.
RELATEDNESS- includes
all those needs that involve relationship with other people whom the individual
cares it covers Maslow’s Social needs
and part of esteem needs which is
derived from relationship with other people.
III.
GROWTH- involve the
individual making creative efforts to achieve full potential in the existing
environment. It includes Maslow’s self-actualization
need as well as that part of the
esteem needs which is internal to the individual like feeling of being
unique, feeling of personal growth etc.
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