COMPETITIVE AIM : Skills of Management/ Managerial skills and Relative Time Spent by Managers at each levels

Skills of Management/ Managerial skills

In order to perform various mgmt. functions effectively, managers must possess certain skills.

Skills refers to practical ability or expertness in an action or doing something.

According to Robert katz, he has grouped various skills into three catagories.

1) Technical skills

2) Human skills

3) Conceptual skills

ü Technical skills— It refers to the ability to understand the assigned work and to perform the given work with full work ability. It is concerned with what is done and deals with things. These skills pertain to knowledge and proficiency in activities involving methods and procedures. The lower level management must possess technical skills.

ü Human/ Human relation skills—these skills refers to the ability of managers to interact effectively with the customers and staff of an organization. Middle level managers must possess these skills so that they can train a team of efficient worker. Interact with the team of staffs or workers so that they can efficiently complete the work or task of an organization. Human relation skills are ones ability to work effectively with others on person to person basis and to build-up cooperative group relationship within the organization to achieve the organizational objectives.

ü Conceptual skills— (General Management Skills) These skills refers to the ability of the managers to forecast, to think new ideas, to plan for fighting problems, to make the procedure rules and regulations of an organization. It is concerned with why a thing is done. These skills also refers to the ability to see the whole picture, to recognize significant elements in a situation and to understand the relationship among these elements. The top level management must possess these skills so that they can deal with competition, abstractions, to set models and to formulate plans.

According to Koontz, Another skills is important to achieve the goals of an organization.

ü Diagnostic skills—It includes the ability to determine by analysis and examination the nature and circumstances of a particular condition. It is the ability to cut through unimportant aspects and quickly get to the heart of the problem. It is the most difficult one to develop because they required proper blend of analytic with common sense and intelligence to be effective which comes from years and years of experience.

Top level mgmt Text Box: Conceptual Human Technical
Skills Skills Skills