Oral Communication
Oral
communication implies communication through mouth. It includes individuals
conversation with each other, be it direct conversation or telephonic
conversation. Speeches, presentations, discussions etc, are all forms of oral
communication.
Oral
communication is generally recommended when the communication matter is of
temporary type or where a direct interaction is required.
Face to face
communication ( like meetings, lectures, conferences, interviews, etc.) is
significant so as to build a rapport and trust.
Oral
communication is the process of verbally transmitting information and ideas
from one individual or group to another.
What is Oral
Communication?
Whenever an
interaction takes place using spoken words, it is termed as oral communication.
No business can deny the importance of excellent oral
communication. It is the only significant way of transmitting the information. In
modern-day’s corporate environment seeks people with excellent oral
communication skills.
Advantages of
Oral Communication
- There is high level of
understanding and transparency in oral communication as it is
interpersonal.
- There is no element of rigidity in
oral communication. There is flexibility for allowing changes in the
decisions previously taken.
- The feedback is spontaneous in case
of oral communication. Thus, decisions can be made quickly without any
delay.
- Oral communication is not only time
saving, but it also saves upon money and efforts.
- Oral communication is best in case
of problem resolution. The conflicts, disputes and many issues/differences
can be put to an end by talking them over.
- Oral communication is an essential
for teamwork and group energy.
- Oral communication promotes a
receptive and encouraging morale among organizational employees.
- Oral communication can be best used
to transfer private and confidential information/matter.
Other Advantages
of Oral Communication
Immediate Feedback
Economical
Time Saving
Personal Touch
Flexibility
Secrecy
Group Communication
Effectiveness
Persuasive
power
Disadvantages/Limitations
of Oral Communication
- Relying only on oral communication
may not be sufficient as business communication is formal and very
organized.
- Oral communication is less
authentic than written communication as they are informal and not as
organized as written communication.
- Oral communication is time-saving
as far as daily interactions are concerned, but in case of meetings, long
speeches consume lot of time and are unproductive at times.
- Oral communications are not easy to
maintain and thus they are unsteady.
- There may be misunderstandings as
the information is not complete and may lack essentials.
- It requires attentiveness and great
receptivity on part of the receivers/audience.
- Oral communication (such as
speeches) is not frequently used as legal records except in investigation
work.
Other Disadvantages
of Oral Communication
1. Poor Retention
2. No Record
3. Time Consuming
4. Misunderstanding
5. Lengthy Message
6. Lack of Responsibility
7. Imprecise
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