Forecasting - The techniques of forecasting

 

Forecasting


Forecasting is an important component of Business Management.

It is essentially a technique of anticipation and provides vital information relating to the future. It is the basis of all planning activities in an organisation. It involves collecting valuable information about past and present and estimating the future. Forecast is an estimate of what is expected to happen in some future period.

According to Fayol-the father of modern management— “Forecasting is the essence of management. The success of a business greatly depends upon the efficient forecasting and preparing for future events.”

The techniques of forecasting can be grouped under:-

1. Qualitative Techniques

2. Quantitative Techniques

3. Time Series Techniques of Forecasting

4. Causal Modeling

5. Technological Forecasting.

Some of the qualitative techniques of forecasting are:-

(i) Market Research Techniques (ii) Past Performance Technique (iii) Internal Forecast (iv) Deductive Method (v) Direct vs. Indirect Methods (vi) Jury of Executive Opinion (vii) Historical Analogy (viii) Delphi Technique (ix) Market Survey (x) Judgemental Forecasting (xi) Sales Force Composite Method (xii) User’s Expectation Method (xiii) Brain Storming.

Following are the important quantitative techniques used for the purpose of forecasting:-

(i) Business Barometers Method (ii) Trend Analysis Method (iii) Extrapolation Method (iv) Regression Analysis Method (v) Economic Input Output Model Method (vi) Econometric Model (vii) Expectation of Consumer (viii) Input and Output Analysis.

The factors to be considered for making the choice of techniques for forecasting are as follows:

(a) The purpose of forecast.

(b) The degree of accuracy desirable.

(c) The time period to be forecast.

(d) Cost and benefit of the forecast to the company.

(e) The time available for making the analysis.

(f) Component of the system for which forecast has to be made.

Basic forecasting techniques may be classified as:

(1) Qualitative and

(2) Quantitative.

1. Qualitative Techniques:

A qualitative forecasting technique relies on indivi­dual or group judgment. When quantitative data are not available, the use of ‘informed experts’ can be made. Sometimes the opinions of many “experts” are analysed to predict some future occurrences.

i. Panel of Executive Opinion:

It is also called as a jury-of-expert-opinion ap­proach. It consists of combining and averaging top man­agement’s views about the future event. In this approach, generally the executives from different areas such as sales, production, finance, purchasing are brought to­gether. Thus, a varied range of management viewpoints can be considered. Forecasts can be prepared quickly without elaborate data.

ii. Historical Analogy:

This method is most commonly used. It is based on the belief that future trends will develop in the same direction as past trends. It assumes that the future will remain as in the recent past. Hence, past trends are plotted on a graph or chart to show the curve.

Three forms of this method are in use:

(a) Taking the current years’ actual performance as base for future prediction;

(b) Increasing certain percentages with the last year’s actual performance to predict the future events; and

(c) Averaging the actual performance of the previous few years.

iii. Delphi Technique:

This is another judgmental technique. It polls a panel of experts and gathers their opinions on specific topics. The forecasting unit decides the experts whose opinions it wants to know. Each expert does not know who the others are. The experts make their forecasts and the coordinator summarizes their responses. Here, the ex­perts express their views independently without knowl­edge of the responses of other experts.

On the basis of anonymous votes, a pattern of response to future events can be determined. His technique is used to reduce the “crowd effect” or “group think” in which everyone agrees with “the experts” when all are in the same room.

iv. Market Survey:

Another type of qualitative forecast is the market survey. In this approach, the forecaster can poll, in person or by questionnaire, customers or clients about expected future behaviour. For example- people can be asked about their probable future purchases of cars. This method is effective if the right people are sampled in enough num­bers. It asks a set of “experts”—consumers or potential consumers—what they will do.

(v) Market Research Techniques:

Under this technique, polls and surveys may be conducted to find out the sale of a product. This may be done by sending questionnaires to the present and prospective consumers. In addition, this may also be interviewed personally, though questions and interviews, the manager can find out whether the consumers are likely to increase or reduce their consumption of- the product and if so, by what margin. This interviews etc., and hence this method is somewhat costly and time consuming.

(vi) Past Performance Technique:

In this technique the forecasts are made on the basis of past data. This method can be used if the past has been consistent and the manager expects that the future will resemble the recent past.

(vii) Internal Forecast:

Under this technique indirect data are used for developing forecasts. For Example—For developing sales forecasts, each area sales manager may be asked to develop a sales forecast for his area. The area sales manager who is in charge of many sub-areas may ask his salesmen to develop a forecast for each sub-area in which they are working. On the basis of these estimates the total sales forecast for the entire concern may be developed by the business concern.

(viii) Deductive Method:

In the deductive method, investigation is made into the causes of the present situation and the relative importance of the factors that will influence the future volume of this activity. The main feature of this method is that it is not guided by the end and it relies on the present situation for probing into the future. This method, when compared to others, is more dynamic in character.

(ix) Direct vs. Indirect Methods:

In the case of direct method, the different sub­ordinate units on departments prepare estimates and the company takes the aggregate of these departmental estimates. This method is also called bottom up method of forecasting.

On the other hand, in the case of indirect method of forecasting, first estimates are made for the entire trade or industry and then the share of the individual units of that industry is ascertained. This method is also called as “top down” method of forecasting.

(x) Jury of Executive Opinion:

In this method of forecasting, the management may bring together top executives of different functional areas of the enterprise such as production, finance, sales, purchasing, personnel, etc., supplies them with the necessary information relating to the product for which the forecast has to be made, gets their views and on this basis arrives at a figure.

(2) Quantitative Techniques:

Quantitative techniques are known as statistical techniques. They focus entirely on patterns and on historical data. In this technique the data of past performance of a product or product line are used and analysed to establish a trend or rate of change which may show an increasing or decreasing tendency.

Following are the important quantitative techniques used for the purpose of forecasting:

(i) Business Barometers Method:

This is also called Index Number Method. Just as Barometer is used to measure the atmospheric pressure similarly in business Index numbers are used to measure the state of economy between two or more periods. When used in conjunction with one another or combined with one or more index numbers, provide an indication of the direction in which the economy is heading.

For example—a rise in the amount of investment may bring an upswing in the economy. It may reflect higher employment and income opportunity after some period.

Thus, with the help of business activity index numbers, it becomes easy to forecast the future course of action projecting the expected change in related activities within a lag of some period. This lag period though difficult to predict precisely, gives some advance signals for likely change in future.

The forecasts should bear in mind that such barometers (index numbers) have their own limitations and precautions should be taken in their use. These barometers may be used only when general trend may reject the business of the forecasts. It has been advised that different index numbers should be prepared for different activities.

(ii) Trend Analysis Method:

This is also known as ‘Time Series Analysis’. This analysis involves trend, seasonal variations, cyclical variations and irregular or random variations. This technique is used when data are available for a long period of time and the trend is clearly visible and stable. It is based on the assumption that past trend will continue in future. This is considered valid for short term projection. In this different formulas are used to fit the trend.

(iii) Extrapolation Method:

Extrapolation method is based Time series, because it believes that the behaviour of the series in the past will continue in future also and on this basis future is predicted. This method slightly differs from trend analysis method. Under it, effects of various components of the time series are not separated, but are taken in their totality. It assumes that the effect of these factors is of a constant and stable pattern and would also continue to be so in future.

(iv) Regression Analysis Method:

In this method two or more inter-related series are used to disclose the relationship between the two variables. A number of variables affect a business phenomenon simultaneously in economic and business situation. This analysis helps in isolating the effects of various factors to a great extent.

For example- there is a positive relationship between sales expenditure and sales profit. It is possible here to estimate sales on the basis of expenditure on sales (independent variable) and also profits on the basis of projected sales, provided other things remain the same.

(v) Economic Input Output Model Method:

This is also known as “End Use Technique.” The technique is based on the hypothesis of various sectors of the economy industry which are inter-related. Such inter-relationship is known as co­efficient in mathematical terms. For example—Cement requirements of a country may be well predicted on the basis of its rate of usage by various sectors of economy, say industry, etc. and by adjusting this rate on the basis of how the various sectors behave in future.

As the data required for this purpose are easily available this technique is used in forecasting business units.

(vi) Econometric Model:

Econometric refers to the science of economic measurement. Mathematical models are used in economic model to express relationship among various economic events simultaneously. To arrive at a particular econometric model a number of equations are formed with the help of time series. These equations are not easy to formulate. However, the availability of computers has made the formulation of these equations relatively easy. Forecasts can be solved by solving this equation.

2. Time Series Techniques of Forecasting:

These techniques are based on the assumption that the “past is a good predictor of the future.” These prove useful when lot of historical data are available and when stable trends axe apparent. These techniques identify a pattern representing a combination of trend, seasonal, and cyclical factors based on historical data. These meth­ods try to identify the “best-fit” line by eliminating the effect of random fluctuations.

This category includes the following:

i. Trend Projection:

This method projects past data into the future. This can be done in a table or a graph. This method fits a trend line to a mathematical equation and then projects it into the future by means of this equation.

ii. Moving Average:

In this method, the average of a limited number of significant results is calculated and updated as new results become available by adding the latest result and dropping off the oldest.

iii. Exponential Smoothing:

This technique is similar to the moving average, except that it gives more weight to recent results and less to earlier ones. This is usually more accurate than moving average.

TECHNIQUES OF DECISION MAKING- Non-quantitative AND Quantitative

 

TECHNIQUES OF DECISION MAKING

 

There are various techniques of decision making which are grouped into two catagories-

·         Non-quantitative

·         Quantitative

Non-quantitative – it put emphasis on qualitative aspects in decision making. In application, these techniques are highly personal, widely known and considered by many as the natural way 

There are 4 non – quantitative decisions-

·         Intuition

·         Facts

·         Experience

·         Considered opinion

1.      Intuition- it is the power of mind by which it immediately perceives truth of the thing without any reasoning or analysis. Decision making based on intuition is characterized by the use of inner feelings or the gut feelings of the decision maker in making a decision. It is believed my many that the intuitive ability and is better also to anticipate the future in instances where reliable data are lacking. Managers who wish to improve their intuition may try-

·         Becoming more involved by fulfilling their minds with facts and experience in the areas where the future decision is made.

·         Practicing intuitive decision making and keeping a score and how well decision can be turned out.

·         Developing an awareness that can help in the decision making.

2.      Facts- facts are popularly regarded as an excellent basis on which decision can be made. when facts are used in decision making, the decision has its routes in the factual data which implies the premises on which the decision is based are sound, solid and intensely applicable to particular situation. With the increased capacity of data processing by computer more and more organization are using facts as the basis of decision making.

3.      Experience- a decision maker past experience improves his guidance for decision making. It helps to answer question involving what to do in a particular situation. Experience based decision have their value provided the employees is of right type and is used properly.

4.      Considered opinions- it involves considering opinions of knowledgeable persons in the field concerned. In this relevant data are collected and analyzed. The results are discussed in a group meeting opinions of various participants are sought and analyzed to arrive at a decision.

Quantitative techniques of decision making-

These are very useful in decision making involving major problem. In this, variables involved in a decision are quantified and relationships among these variables are analyzed to find out the impact of each variable. Various quantitative techniques of decision making have been developed over a period of time which have been integrated into a new discipline known as ‘operation research’. It is the application of specific quantitative tools and techniques for optimum solution to the problems. These techniques are very helpful in making decision under conditions of varying degree of uncertainty.

DECISION MAKING PROCESS

 DECISION MAKING PROCESS



Decision making is a process of having different steps. It is based on simon’s decision making process which is also known as rational decision making process.

1.      Specific objective- the need of decision making arises in order to achieve certain specific objective or goal. The starting point in any analysis of decision making involves the determination of whether a decision need to be made.

2.      Problem identification- it is the real beginning of the decision making process. A problem is the gap between actual state of affairs and desired state of affairs. problem should be identified clear and specifically so that it may be solved by taking appropriate action. In order to overcome this gap, decision is required.

3.      Search for alternatives- based on identification of problem. The decision maker seeks suitable alternatives to solve the problem. A problem can be solved in several ways, though all the ways may not be equally suitable therefore decision maker must try to find out various alternatives in order to get the most suitable alternatives.

4.      Evaluation of alternatives- after the various alternatives are identified, the next step is to evaluate these alternative so that the most desirable alternative is selected. After identifying the alternatives require serious consideration, the decision maker should go for evaluating how each alternatives may contributes towards achievement of the specific objective.

5.      Choice of alternative- the evaluation of various alternatives present a clear picture of how each alternative contribute to achievement of the specified objective based on this, the most acceptable alternatives is choosen. Though the attempt should be made to choose the most desirable alternative.

6.      Action- after the alternative is selected, it is put into action.

7.      Result- when the decision is put into action, it brings certain result. The result must be correspond the objective, the starting point of decision making process, to check whether effective decision has been made and implemented properly. If there is any deviation between objective and result, this should be analyzed and factors responsible for this deviation should be located and suitable action should be taken.







DECISION MAKING - TYPES OF DECISIONS- Programmed and non- programmed decisions , Strategic and tactical decision

 

DECISION MAKING


The word decision has been derived from the latin word ‘decidere’ which means a cutting away, or cutting off or in a particular sense.

Thus, decision involves a cut of alternatives between those that are desirable and those that are not desirable.

Decision making is a process to arrive at a decision, the process by which an individual/organization selects one position/action from several alternatives.


TYPES OF DECISIONS-

1.      Programmed and non- programmed decisions

Programmed decision-

·         It is of routine and of repetitive nature and is made within the framework of organization policies, procedures and rules. These policies, procedures and rules are established well in advance to solve recurring problems in the organization.

·         Example- the problem related to the promotion of the employees is solved by promoting those employees who meet promotion criteria. These criteria are established by promotion policies and managers have just to decide that which employee meet the criteria.

·         A programmed decision is comparatively easy to make as this relates to the problem which are solved by considering internal organizational factors.

·         These are made by personnel at lower levels where the environment affecting decision making is static and well structured.

Non – programmed decision-

·         It is relevant for solving unique/ unusual problems in which various alternative cannot be decided in advance.

·         Example- if an organization wants to take action for growth, it may have several alternative route like expansion of the same business or diversification in a new business. For further expansion, the managers have to evaluate the likely outcomes of each alternative to arrive at a decision, for which he have to consider various factors may lie outside the organization.

·         They are novel and non- recurring and therefore readymade solutions are not available.

·         These decisions are of high importance because of their long term consequences.

·         These are made by managers at higher level of the organization.

 

2.      Strategic and tactical decision-

 

Strategic decisions-

·         It is based on strategy which is a major plan in an organization.

·         It is a major one which affects the whole organization or its major parts.

·         It contributes directly to the achievement of organizational objectives.

·         A strategic decision has normally 3 elements-

a)      A course of action/plan known as action element

b)      A desired result/objective known as result element

c)      Commitment element.

 

·         A strategic decision is normally a non – programmed decision which is made under the conditions of partial ignorance.

·         These are to be made in context of environmental factors.

 

Tactical decisions-

·         Tactical/ operational decisions is of the nature of programmed decision and is derived from strategic decision.

·         It is related to day to day working of an organization.

·         It is made in the context of well set policies, procedures and rules.

·         These are mostly repetitive and are made very frequently.

·         The outcome of tactical decision is of short term nature and effect a narrow part of the organization.

·         The authority of making decision is delegated to lower level managers.

BARRIERS TO EFFECTIVE PLANNING/LIMITATIONS OF PLANNING AND MAKING PLANNING EFFECTIVE

 

BARRIERS TO EFFECTIVE PLANNING/LIMITATIONS OF 

PLANNING


1.      Difficulty of accurate premises- Planning exercise is undertaken on the basis of planning premises which determine by a large number of factors in the environment which are dynamic, therefore limited factors in planning is the difficulty in establishing accurate premise.

2.      Problem of rapid change – In a rapidly changing environment planning process, particularly for long terms plan, become quite complicated, new problem tend to emerge even before solving the existing problem.

3.      Internal inflexibilities- because of internal flexibility, there are limitation for adopting rational approach of planning. The major internal inflexibility are-

a)      Psychology inflexibility- It is a form of resistance to change. Manager and employees in the organization may develop patterns of though and behavior that are hard to change. They look more in terms of present rather than future.

b)     Policy and procedural inflexibility- once policies and procedures are established, they are difficult to change. Through these policies and procedures are meant to facilitate managerial actions by providing guidelines. They often tend to be too exacting and numerous that they leave very little scope for managerial initiative and flexibility. Example – bureaucratic organization where rules and procedures become more important than results.

c)      Capital investment- once funds are invested in fixed assets, the ability to switch over to future course of action become rather limited, and present investment itself become a planning premise. This inflexibility continues unless the organization can reasonably liquidates its investment or change its course of all action or it can write off the investment. However, these options are quite difficult to adopt.

4.      External inflexibility- managers do not have control over external inflexibilities like - economic, political, technological and social forces (also called PEST). These organizational environmental factors can generate more inflexibility for an organization planning-

a)      Political climate- every organization to a greater/lesser degree, is faced with the inflexibility of political climate, attitudes of government towards business, taxation policy, regulation of business etc, generate constraint on the organizational planning process.

b)     Trade unions- the existence of trade unions, particularly those at the national level, tends to restrict freedom of planning. They set the work rules and productivity apart from the wages and other benefits. To that extent, managers are not free to make decisions of their choice, including formulation of a new type of plan.

c)      Technological change- an organization is engaged in its process with a given technology. When there is a change in the technology, it has to face numerous problems resulting in higher cost of production, and less competitive advantage in the market. However the organization, cannot change its technology so frequently, therefore higher is the rate of technological changes, more would be the problem of long term planning.

5.      Time and cost factors- planning process is quite time consuming and costly. planning steps may go for high level of precision, unlimited amount of time in forecasting, evaluating alternatives, developing supportive plans, etc if they do not have limitations of time. Besides this planning is also limited because of the cost factor. If cost increases planning becomes more elaborative and formalized. Additional staff is to be appointed and paper work increases. It cannot be taken beyond the level at which it justified cost.

6.      Failure of people in planning- there are many reasons why people fail in planning like lack of commitment to planning, failure to formulate sound plans, lack of clear and meaningful objectives, tendency to overlook planning premises , failure to see the scope of plan, failure to see planning as a rational approach, excessive reliance on past experience, lack of top management support, lack of proper delegation of authority, lack of adequate control over technology, etc.

 

MAKING PLANNING EFFECTIVE


ü  Linked to long term objectives

ü  Direction for action

ü  Simplicity

ü  Flexible

ü  Consistent

ü  Initiative at top level

ü  Feasible

ü  Participating in planning process

ü  Integration of long term and short term plans

ü  Establishing climate for planning

PROCESS OF PLANNING

 PROCESS OF PLANNING




Planning process consists of various steps in a sequence through which plans are formulated.

Perception opportunity is not strictly a planning process. However, it is very important for planning because it leads to formulate plans by providing due whether opportunity exist for taking up particular plans once the opportunity are perceived to be available, steps of planning  are undertaken.

1.       Setting objectives – major organizational objective are set. Objectives are the end results to be achieved by implementations of plans. Organizational objectives are specified in all key result area. Once organizational objectives are identified, objectives of organization units and sub units can be identified on the basis of organization objective.

 

Establishing planning premises- after setting organizational objectives, the next step is establishing planning premises i.e, the conditions under which planning activities will be undertaken. Planning premises are

1.       assumption about the expected environmental and internal conditions in future. These are based on which the plans are formulated.

There are two types of planning premises:-

A)     EXTERNAL:- it includes factors of environment which affect organizational working.

B)      INTERNAL:- includes organization policies, resources and ability of organization to with stand the environment pressure.

At the top level it focus externally, as one moves down the organization hierarchy emphasis on planning premises changes from external to internal.

 

2.       Identifying alternatives- based on the organization objectives and planning premises , various alternatives (course of action) are identified. It suggests that a particular objective can be achieved through alternative actions.

 

3.       Evaluating alternatives- In this, an attempt is made to evaluate how each alternative contribute to achieve objective of the organization in light of its resources and constraints. For evaluation of alternative rational criteria should be used like organizational vision, cost, return, risk, etc.

 

4.       Choosing alternative- after evaluating an alternative, the most suitable one is selected. Sometimes more than one alternative is equally good, in such case more than one alternative is chosen keeping in view the various planning premises. This is beneficial as the planner must be ready with alternative plan, known as contingency plan, which can be implemented in changing situations.

 

5.       Plan implementation- after selecting plan it is implemented i.e, putting the plan into action, for implementing the plan, various action plan known as supporting plans/ derived plans are formulated like, plans for buying equipments, buying raw materials, recruitment and training etc on the basis of main plan these are implemented.

 

6.       Follow up action- plan implementation takes a lot of time. Therefore, when the plan is taken into action, follow up action is required to see whether the plan is implemented according to the schedule or not.

  








TYPES /LEVELS/MODES/FORMS OF PLANNING

 

TYPES /LEVELS/MODES/FORMS OF PLANNING

1.     

          COORPORATE PLANNING AND FUNCTIONAL PLANNING

2.       STRATEGIC PLANNING AND OPERATIONAL PLANNING

3.       LONG TERM PLANNING AND SHORT TERM PLANNING

1.      

     Corporate planning and functional planning

Planning activity is pervasive and can be undertaken at various levels of an organization. It may be for the organization as a whole or for different functions.

Thus, on the basis of activities, there may be planning for the organization as a whole called corporate planning or for its different functions called functional planning.

Corporate planning- It is undertaken at the top level or the corporate level and covers entire organizational activities. It is of integrative nature. Its basic focus is to determine the long term objectives of organization as a whole and generates plans to achieve them, bearing in mind the possible change of environment. It provides basis for functional planning.

Functional planning- It is of segmental nature and is undertaken for each major function of the organization like production/operation, marketing, finance, human resources etc.

At the second level, it is undertaken for sub function within each major function.

Example- marketing planning is undertaken at the level of marketing department and to put marketing plan in action like sales, promotion, marketing research etc.

 

2.      Strategic planning and operational planning-

 

Strategic planning- it involves setting long term direction of the organization in which it wants to proceed in future. It is the process of deciding long term objectives and deciding where the organizational resources and efforts should be put to achieve its objectives. It deals with strategic issues like – type of business to be undertaken, diversification of business into new lines, type of product to be offered etc, it also involves rigorous analysis of various environmental factors to relate the organization relates to its environment.

 

Operational planning- also known as tactical planning. It is the process of deciding the most effective use of the resources already allocated through strategic planning and to develop a control mechanics to ensure effective implementation of the actions. Usually it covers 1 year. It aims at sustaining the organization in its production/generation and distribution of products in the market.

 

1.      Long term and short term planning-

 

Long term planning- it is of strategic nature and involves usually plans for 5 years. It usually covers all the functional areas of the business. In this process, high emphasis is placed on the analysis on the environmental factors. Basic changes like change in organizational vision and mission, major changes in structure, change in key personnel etc.  becomes the significant factors for long term planning.

 

Short term planning- usually covers 1 year. This aims at making effective use of organizational resources, financial, physical and human resources. It directly and immediately effect functional areas- production, marketing, and finance, etc  .

 

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