Employment Communication
Employment Communication is a mode
of communication used for employees but specifically for accepting applicants
for a job. It includes application letter, follow-up communications, interview
and resumes.
Employment communication revolves
around written communication and conversation between the employer and the
job-seekers.
The employer communicates with the
job-seeker or prospective talents about the vacancies, company culture, perks
and benefits and security, etc. Employers use creative means to attract and
retain the best talents.
- The prospective candidates communicate with the employer
about their interest and willingness to work with through different
mediums.
- Employment communication is the viable way or ways
through which the job-seeker persuades the employer to hire him/her by
demonstrating that his/her knowledge, expertise and skills satisfy the job
requirements in the best possible manner.
- Looking for a job is not a single event; it is a
process. The job seeker has to invest time and energy in the job process.
- It is not as difficult as it appears to land on a good
job even in the midst of tough competitions.
- Another fact that needs attention here is that it is not
necessarily the ‘most talented’ who bags the prize (here, ‘job’), rather
someone who has excellent job search skills and of course, he who performs
adequately.
An aspirant for a job has to pass through various stages to get the job.
The stages are as follows.
Know Your Potentials
The job-seeker must know his/her potential
or resources and assess them thoroughly. In this way, he/she can plan the
strategy for going through the process of job searching.
Recognize Potential Employer
The job-seekers need to choose
the field(s) to perform and excel in. If he has the required competence for
banking sector, he may choose the employer (any of the existing banks) who can
meet his expectations as a job holder.
Applying for the Job
At this stage the job-seeker
needs to be sincere in preparing the curriculum vitae, resume or bio-data.
Interviewing; participating in
Group Discussion
At this stage, the job-seeker
reaches the final round of his job search. Successful completion of this stage,
lands him/her in the job.
Curriculum Vitae Resume &
Biodata
In this section, we will learn
about curriculum vitae, resume and biodata and the differences (if any) exists
between them.
Curriculum vitae, resume or
bio-data are authentic and brief account of a person’s education,
qualifications, previous engagements, other skills typically sent with a job
application.
Curriculum Vitae (CV)
The phrase ‘curriculum vitae’, of
Latin origin, means ‘course of life’. It provides a detailed account of the
applicant covering every skill, all the jobs and positions held, degrees,
professional affiliations he/she has acquired, in proper sequence.
The CV is an in-depth and
structured information about professional experience and qualification of a
person. It is more elaborate than a Resume.
Like Resume, a CV is a list of relevant information of a person seeking employment. Considering the length of the subject-matter, the CV may extend to three-four pages depending on the age, experience and achievements of a person.
Components of
a Good CV
As the CV acts as an identity card for an applicant’s entry into his/her chosen job, it should have the following details.
·
Personal Details
Personal details contain address, email, phone number, marital status, nationality, date and place of birth and also addition of social media account if it is used in a professional way
·
Educational Qualifications
This contains the qualifications in a chronological order with authentic data.
·
Work Experience
This includes specific applicable experience in relation to the job as opposed to generalities.
·
Skill Summary
This includes a brief bulleted list of the relevant skills and experience that the applicant possesses. Adding this section can capture the attention of the recruiter who spends a few seconds to read the CV. Here, computer skills should be prioritized.
·
Knowledge of Languages
This includes the applicant’s proficiency (both spoken and writing abilities) in languages.
·
Interests and Other Activities
The interests and activities include hobbies, interests and other relevant topics about the applicant pertinent to the context.
How Does A
Resume Work?
Resume, a French word, means ‘summary’. In fact, a Resume contains a summary of the applicant’s education, professional skills, previous jobs and personal interests.
However, a Resume doesn’t usually list out all the education and professional qualification, but only highlights specific skills.
· It aims at presenting a personalized document that must be fully groomed using applicant’s effective writing skill.
It should be precise and factual where each sentence needs to be authentic and not blown up beyond the value.Advantages of A Well-written
Resume
Following are the advantages of a
well-written resume −
·
It is the
first tangible contact with the applicant’s prospective employer; hence, it is
essential to keep up the ‘first impression last long’ feeling. Here, the
employer carries out a preliminary examination about whether the applicant
qualifies for the job or not.
·
Though
Resume or CV may not be sole basis for hiring deserving candidate, it could be
a reason for their early rejection. An unattractive Resume eliminates the
applicant’s chance of applying the job in question.
·
The
Resume or CV should be designed and drafted in ways that attract the fleeting
eyes of the employer who usually spends a little time on each resume. A
recruiter screens hundreds of job application for even a few vacancies.
·
It
provides the opportunity to highlight unique skills.
How Does A Biodata Work?
Bio-data is the short form for
biographical data. It mainly contains personal facts about a person. Personal
facts include −
·
Date of
birth
·
Person’s
height, weight
·
Father’s
name
·
Mother’s
name
·
Gender
·
Complexion
·
Religion
·
Marital
Status
·
Nationality
·
Permanent
Address
It includes educational
background, professional background, skills, hobbies, interest, strengths,
potential and achievements. It is the traditional document for applying for a
job. Biodata also helps in marital communications.
Do’s And Don’ts in Preparing CV
or Resume
In this section, we will learn
about the Do’s and Don’ts that need to be considered while preparing a CV or
Resume −
·
Contain
your CV or Resume within a reasonable length.
·
CV should
be true and factual.
·
On the
first page, enough personal details should be provided for potential employer
to contact you easily.
·
Choose a
format that highlights key skills, key competencies, key achievements or key
attributes.
·
Your
employment background should begin with your current job and work backwards.
·
List all
relevant qualifications.
·
Do not
include negative or irrelevant information.
·
Include
details of training or skills development events attended.
·
Use a
very good quality paper.
·
Do not
use a type size less than 11pt.
·
Do not be
tempted to shrink the font or reduce the margins to get more information in.
·
Use good
font face like Times New Roman or Arial
·
Don’t
allow any spelling or grammatical error in any way
·
Use
bulleted paragraphs. This will save space and make the CV more effective.
·
Emphasize
achievements that are recent, and are most relevant for the position for which
the candidate is applying.
·
Do
explain all significant breaks in your career or education. Recruiters hate
unexplained gaps.
·
While
submitting a resume, it must be accompanied with a cover letter to make the
readers aware of what is being send, and how can it be beneficial to the
readers.
·
Include
references if possible in a resume. If giving references, use three to five.
·
Include
at least one lecturer, and at least one employer.
·
To stress
upon the key points in a resume, put them in appropriate headings, list them
vertically, and provide details.
·
Do not
include pages of obscure testimonials, references, newspaper cuttings and
brochures.
·
Proofread
the draft to avoid mistakes and typographic errors.
What Is a Job Application Letter?
A job application letter, also
known as Covering letter, is sent attached with the applicant’s Resume or CV.
The letter represents the
documents attached with the application.
It provides a brief account of
the applicant’s interest in the job in question. Effective application letter
explains well the reasons for the applicant’s interest in the specific
organization and the job he/she is applying for.
The application letter
communicates to the employer about the position the applicant is applying for,
and what makes him/her the most suitable candidate, why he/should be selected
for an interview etc.
Tips for Effective Job
Application Letter
·
Always
attach a covering letter, even if, it is not asked for.
·
Use
formal letter format
·
Provide
concrete evidence of your proven skills with recent instances to make you a
preferred candidate for the job
·
Be
concise and stick to most essential points
·
Be
sincere and honest in expressing yourself
·
Edit
thoroughly before you send the document
Components of a Good Job
Application Letter
Following are the different
components of a job application letter −
·
Applicant’s
present address
·
Date
·
Employer’s
address
·
Salutation:
Begin the letter with ‘Dear Mr. / Mrs. Lastname’; in case, the last name is not
known, simply, write ‘Dear HR Manager’
·
Body of
the letter
o
First
Paragraph that explains the reasons for writing and job the applicant is
applying for.
o
Second
Paragraph, where the applicant mentions his/her skills and experiences that are
good fit for the job. It also explains what the applicant has to offer the
employer.
o
Last
paragraph contains thank you to the addressee and a couple of line as to how
the applicant will follow up
·
Signature
− End the letter with a polite closing, such as ‘Sincerely’ or ‘Regards’ and
your signature.
Job Interview
The lexical meaning of Job
Interview is a formal meeting at which someone is asked questions in order to
find out if they are suitable for a post of employment.
It is one of the most globally
recognized and popularly used devices for employee selection.
Even if, a job interview is a
challenging experience for the applicant and a time-consuming exercise for the
employer, it plays a pivotal role in determining whether the interviewer
(employer) and the interviewee will make an effective match.
However, a candidate appearing
for an interview is suggested to get through the screening test based upon
his/her job application letter and CV.
Importance of Job Interview
Apart from being one of the most
popular devices for employee selection, job interview is important for many
reasons.
·
Interview
is where a candidate can make a favorable impression.
·
It
provides a great deal of value for the company and the candidates alike.
·
It
provides a chance to the employer to assess the candidate’s personality and
expertise to determine if he/she would be a befitting person for the post for
which the interview is being conducted.
·
It serves
as a two-way medium for the exchange of information.
·
The
interviewer learns more about the candidate and the candidate in turn comes to
learn about the organization and the demands of the job.
·
It
provides a selling opportunity for the organization as well as the candidate.
·
Job
interview enables the employer or the organization to weed out unsuitable candidates
and select the most deserving ones for the job in question.
·
The
employer can analyze the communication skills of the candidate from the
interview.
·
It is the
only method of direct contact between the candidate and the employer.
·
It gives
the interviewer an opportunity to verify the information provided in the Resume
or the CV and explore and clarify any issue raised by the resume.
·
It also
enables the employer to obtain some information about the candidate which might
not be available otherwise like his/her future plans, perceptions about some
burning issues, etc.
·
It
provides the platform where the organization gives information about itself,
its policies and its culture and work environment and also the job of the
candidate.
Types of Interview
·
Face-to-face Interview − This is the most common form of job
interview where the interviewers physically meet the interviewees.
·
Telephonic Interview − This takes place on cell phones, land lines.
·
Sequential Interview − This is where the candidate is interviewed on a one-to-one basis
by interviewers separately.
·
Direct Interview − This is where the candidates are obliged to answer a set
question paper assigned to them by the employer.
·
Panel Interview − This is where three or more members of the hiring organization
sit and question the interviewee on current issues and other critical topics.
Before attending an interview,
the candidate should know about the organization and prepare some general
questions often asked during the interview.
Popular Questions asked during an
Interview
Following is a list of some
popular questions asked during an interview −
·
Tell us
about yourself.
·
How would
you like to describe your strengths and weaknesses?
·
Why
should you like to work in our organization?
·
Why
should we hire you?
·
What are your
career objectives?
·
What type
of work do you enjoy most?
Thank You Note
Thank You Note or Thank You
Letter is a letter of thanks sent to the interviewer(s) after you return from
your job interview. It is a follow-up communication to be sent to the
interviewer(s) immediately or much before the evaluation of interviewed
candidates by is over.
·
It has a
positive impact on your chance of being selected for the job in question.
·
It
provides an opportunity to distinguish yourself as a candidate, and give you an
edge in the hiring process.
·
According
to surveys, most recruiters consider a Thank You Note influential while
evaluating the candidates.
·
It is
important to note that many applicants don’t think it necessary to send a Thank
You Note after the interview.
·
As the
timing of the Thank You Letter is important, email is the best medium to send
it through.
·
Send a
Thank You Note to each interviewer if you have been interviewed by a panel of
interviewers.
Contents of the Thank You Note
·
The note
should be concise and powerful.
·
It should
be written error-free.
·
It
reminds the interviewer(s) about specific points made by them in brief.
·
It
compensates for the mistakes, if any, you have made during the interview.
·
Reinforce
your dedication to the company if you are selected
·
Open the
door for future communication
Sample Thank You Note |
Your
Name |
Your
Address |
Your
City, State, Zip Code |
Your
Phone Number |
Your
Email |
|
|
Date |
|
Name |
Title |
Organization |
Address |
City,
State, Zip Code |
|
|
Dear
Mr./Ms. Last Name: |
|
It was
very enjoyable to speak with you about the assistant account executive
position at the Smith Agency. The job, as you presented it, seems to be a
very good match for my skills and interests. The creative approach to account
management that you described confirmed my desire to work with you. |
|
In
addition to my enthusiasm, I will bring to the position strong writing
skills, assertiveness and the ability to encourage others to work
cooperatively with the department. |
|
My
artistic background will help me to work with artists on staff and provide me
with an understanding of the visual aspects of our work. |
|
I
understand your need for administrative support. My detail orientation and
organizational skills will help to free you to deal with larger issues. I
neglected to mention during my interview that I had worked for two summers as
a temporary office worker. This experience helped me to develop my
secretarial and clerical skills. |
|
I
appreciate the time you took to interview me. I am very interested in working
for you and look forward to hearing from you about this position. |
|
|
Sincerely, |
|
|
Your
Signature (hard copy letter) |
|
|
Your
Typed Name |
|